Recommendations and reviews from our clients

 
 
 
 
 
 
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Excellent4.91347 reviews
 
4.9
 
Excellent1347 reviews
 
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   Google    Facebook  
 
 
 
 
 
  
 
Excellent4.9874 reviews
 
4.9
 
Excellent874 reviews
 
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Excellent4.9473 reviews
 
4.9
 
Excellent473 reviews
 
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 Posted on Google  
 
  
 
 
 Lai Wai Leong 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Just collected my new MG S5 from Royal Motor Grandeur, and I really have to give major props to Wade for the excellent experience
From day one, Wade has been incredibly patient and professional through every single step. Wade made the entire process simple and stress-free.
What really stood out was his incredible attention to detail. He never rushed through anything and took the time to carefully explain every single spec and walk me through the car features during handover, clear all my doubts, and keep me updated at every step without me having to chase. You can really tell he cares about his customers and takes immense pride in his work rather than just pushing for a quick sale.
Got the car with their flexible loan option. Won an Iphone 18 as well🤭

Do look for Wade if you are looking to get an MG. Top-notch service from start to finish. Thank you so much Wade
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Asikin Aw 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
My husband and I had a very pleasant experience purchasing my Toyota Corolla Cross from Royal Grandeur. The entire process was smooth and reassuring, thanks especially to Wei Jun.

Royal Motor truly delivers what they promise, especially with their One Bid COE guarantee.

Wei Jun was patient, transparent and extremely helpful throughout the entire process. He took the time to explain the details clearly, addressed all my questions and never made me feel pressured into making a decision. His professionalism, sincerity and willingness to assist made the whole car-buying experience comfortable and enjoyable.

It is refreshing to meet a salesperson who genuinely puts the customer's needs first. Thank you, Weijun, for making this purchase such a pleasant and hassle-free experience. Highly recommended! 💕
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 carol yap 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
We bought our first car through Ethan and Desmond at Royal Motor Grandeur. They took the time to answer our questions, and we learned a lot from them as first-time car owners. Thanks to both of them for helping us collect our Toyota Noah on time. We also appreciate their team leader Marcus’s help with our VEP.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ying ying Tan 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great experience dealing with Sky for our car purchase. He made everything simple and easy to understand, with very transparent pricing and no unexpected charges along the way.

Sky was always polite, patient and professional when assisting us. He took the time to understand what we were looking for and managed to put together a very good deal for us.

The entire process from enquiry to collection was smooth and well handled. If you’re looking to purchase a car, I would definitely recommend finding Sky!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 E-Rin 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Rina Lim is such a darling. Pleasant and always smiling. Her customer service was excellent, and the entire process was quick, smooth, and completely hassle-free. Plus the lowest interest rates offered and solve our issues seamlessly. Highly recommended if you want a stress-free car-buying experience at Royal Motor!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Zac Zozkies 
 
9 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Five-Star Service from Rina Lim!

We recently purchased our new car with the help of Rina Lim, and the entire experience was smooth, pleasant, and hassle-free from start to finish.

​Rina was incredibly knowledgeable, attentive, and patient in answering all our questions. She guided us through the entire process clearly and made sure everything went seamlessly right up to vehicle delivery. Her professionalism, sincerity, and dedication to good customer service really stood out.

​Highly recommend reaching out to Rina Lim if you’re looking to purchase a car! Thank you, Rina, for the wonderful experience!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Namazie Kamsani 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Five-Star Service from Rina Lim!

We recently purchased our new car with the help of Rina Lim, and the entire experience was smooth, pleasant, and hassle-free from start to finish.

​Rina was incredibly knowledgeable, attentive, and patient in answering all our questions. She guided us through the entire process clearly and made sure everything went seamlessly right up to vehicle delivery. Her professionalism, sincerity, and dedication to good customer service really stood out.

​Highly recommend reaching out to Rina Lim if you’re looking to purchase a car! Thank you, Rina, for the wonderful experience!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Muhd Azri 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
I had a really smooth and pleasant experience with Royal Motors. I’m genuinely impressed with the service provided by my car sales agent, Jing Kai throughout the entire process. He was professional, helpful, responsive and attentive to my needs, making everything hassle-free from start to finish.

Really appreciate his dedication and excellent service. Thank you for making my car purchase such a smooth and enjoyable journey! Highly recommended! 👍
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jean Foo 
 
10 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Got a great deal from Royal Motor Grandeur! Thank you Rina for your help and for the smooth transaction
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jean Foo 
 
10 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Got a great deal with Royal Motor Grandeur! Thank you Rina for your help and smooth transaction!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 April Gin 
 
10 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Got a great deal from Royal Motor GrandeurThank you Rina for your help and smooth transaction!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Wee Ser 
 
10 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
The sales person Casper is very helpful and friendly. Thank you Casper for the great car buying experience.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Daryl Yu 
 
23 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I had a really great experience with the service provided. The sales is Rina.Her service was excellent from start to finish, and I was very impressed with how professional, friendly, and helpful the team was throughout the entire process.

She were always quick to reply to my messages and very patient in answering all of my questions. No matter how many questions I had, they took the time to explain everything clearly and made sure I fully understood the details before making any decisions. Their responses were prompt, and I never felt like I was being ignored or left waiting for an answer.

What I appreciated most was that they were approachable and easy to communicate with. Buying a car can be a stressful and complicated process, but their good attitude and excellent customer service made the whole experience much smoother and more comfortable. I also felt that they genuinely cared about providing good service rather than simply focusing on making a sale.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Muhammad Amirul 
 
71 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Recently bought a Honda Vezel E-HEV 1.5X from Kenny at Royal Motor Grandeur, Ubi Branch, and I’m very happy with the overall experience.

The 1 bid guaranteed COE with no top-up, even if the COE price goes up, gave me great peace of mind and made the whole purchase process much less stressful. The loan process was also very fast and smooth, with Kenny helping to coordinate everything efficiently.

Kenny was friendly, patient and professional throughout the whole process. He explained the details clearly, kept me updated along the way and made sure everything was properly arranged from the loan application until collection of the car.

Really appreciate the excellent service and hassle-free experience. Highly recommended Kenny and Royal Motor Grandeur Ubi Branch to anyone looking for a reliable and professional car salesman! 🚗👍
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Hui Ying Goh 
 
72 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I bought my MG4 Urban from John at Royal Motor Grandeur and had a very positive experience throughout the entire process. John is a hardworking, reliable and responsible salesman who is excellent at following up and always very clear in his explanations.

From the beginning, he patiently guided me through the whole purchasing process, including the financing, paperwork, insurance, COE bidding and collection arrangements. He kept me updated regularly, so I always knew what was happening and what to expect next. I also really appreciate that he managed to secure my COE under the one-bid guaranteed package, which made the experience much less stressful and allowed me to receive my new car without unnecessary delays.

What impressed me most was his consistent and proactive follow-up. I never had to keep chasing him for updates, as he would respond promptly whenever I had a question. He was transparent about the details and always took the time to clarify anything I was unsure about, without making me feel pressured into making a quick decision.

When I collected my car, John carefully went through the necessary checks with me to ensure that everything was in good condition. As I was not familiar with the MG4 Urban yet, he patiently explained the car’s different functions and controls to me again. He made sure I understood how everything worked and felt comfortable before driving off, which I really appreciated.

Buying a car involves many things to consider and coordinate, but John made the entire process smooth and hassle-free. He remained attentive and approachable even after the purchase was confirmed.

Thank you, John, for your hard work, patience and excellent service! I would definitely recommend him to anyone looking to purchase a car from Royal Motor Grandeur.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Roy Ong 
 
77 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I'm very satisfied with the Services and extra mile Rina has provided me. From loan to delivery was Fast, simple, seamless and helpful. Price is extremely to my satisfaction. I'm thankful for the one bid guaranteed with no top up. Cheers and will recommend to everyone and anyone
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Linda Yong Liling 
 
87 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
My brother-in-law and myself collected our Toyota Noah Elegance on the 12 /8,with 1 bid guaranteed COE without top up, 1 day before the lunar 7th month. We have told the sales person that we wanted to collect the cars before the lunar 7th month, and he has gone all the way to make this possible for us. This wonderful sale person is none other than Sam from Royal Motor Grandeur, and his team. Big thanks to Sam and his team from Royal Motor Grandeur for  their top-notch service! 🏆 From day one till the day we collected our cars , Sam was incredibly patient and took the time to explain every single detail, making sure we were completely comfortable throughout the entire process. 💯 No rush and no hard selling at all. 🙅‍♂️ His team was also super patient in answering all our doubts along the way. 🙌 If you are looking for a car, you can definitely look for Sam and his team 👍⭐⭐⭐⭐⭐
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Nurzelinna Marzelani 
 
93 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Buying my first car was such an exciting milestone, and I couldn’t have asked for a better experience. A huge thank you to Kylee for the excellent service from start to finish.

Kylee was friendly, patient, and very knowledgeable. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. I never felt pressured, and she genuinely cared about helping me find the right car.

I’m truly grateful for the outstanding customer service and professionalism. I highly recommend Kylee to anyone looking to purchase a car, especially if it’s your first one. Thank you for making my first car-buying experience such a memorable and enjoyable one!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Masa Ali-Gg 
 
107 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I had a wonderful experience purchasing my new car from Royal Motor Grandeur. Rina and her team were incredibly efficient, professional, and supportive throughout the entire process. Rina patiently guided me every step of the way, making the experience smooth and stress-free. Thank you to the whole team for the excellent service, highly recommended!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Jia Xiang Gavin 
 
111 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I recently purchased my car from Royal Motor Grandeur, and I couldn’t be happier with the experience. A huge thank you to my sales representatives, Wei Jun and John, for their remarkable professionalism, patience, and dedication throughout the entire process.

From the very first enquiry to the handover of my car, they were always responsive, transparent, and willing to go the extra mile to ensure everything went smoothly. They took the time to answer all my questions, kept me updated every step of the way, and made the whole buying experience stress-free and enjoyable.

Their excellent customer service and genuine commitment to their customers truly set them apart. I highly recommend anyone looking to purchase a car to look for Wei Jun and John at Royal Motor Grandeur. Thank you both once again for making this such a pleasant and memorable experience!