Recommendations and reviews from our clients

 
 
 
 
 
 
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Excellent4.91350 reviews
 
4.9
 
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Excellent4.9882 reviews
 
4.9
 
Excellent882 reviews
 
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Excellent4.9468 reviews
 
4.9
 
Excellent468 reviews
 
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 Posted on Google  
 
  
 
 
 Koh Doris 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent Service by Vincent!

I would like to express my sincere appreciation to Vincent for his outstanding service throughout my car purchase journey.

What truly impressed me was his persistence, patience, and professionalism. He was never pushy, always willing to take the time to explain things clearly, address my concerns, and ensure that I was comfortable with my decision.

His dedication, positive attitude, and willingness to go the extra mile made the entire experience smooth and pleasant. It's rare to come across a salesperson who demonstrates such genuine commitment to customer satisfaction.

Vincent's persistence was never about pressuring me into a sale, but about ensuring that I received the right assistance and support.

Thank you, Vincent, for your exceptional service and dedication. Your hard work and professionalism certainly deserve recognition. I would highly recommend Vincent to anyone looking to purchase a car!

Keep up the excellent work! 👏🚗
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Chuen Hui Leing 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a really great experience with the service provided. The sales is Rina.Her service was excellent from start to finish, and I was very impressed with how professional, friendly, and helpful the team was throughout the entire process.

She were always quick to reply to my messages and very patient in answering all of my questions. No matter how many questions I had, they took the time to explain everything clearly and made sure I fully understood the details before making any decisions. Their responses were prompt, and I never felt like I was being ignored or left waiting for an answer.

What I appreciated most was that they were approachable and easy to communicate with. Buying a car can be a stressful and complicated process, but their good attitude and excellent customer service made the whole experience much smoother and more comfortable. I also felt that they genuinely cared about providing good service rather than simply focusing on making a sale.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alex Tan 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Purchasing a car can be a big decision, but the whole experience was made easy and pleasant thanks to the excellent service provided. The salesperson was patient, honest, and attentive to my needs. I truly appreciate the guidance and support throughout the process. Thank you for making my car purchase such a positive experience! Thank Mr jing kai
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Yahya OTHMAN 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Recently purchased a Honda WR-V and was served by salesperson by the name Alvin Wong. From start to end, Alvin has been professional in ensuring I got my car on time as promised. His dedication, honesty, knowledge and flexibility is an admiration and role model for others to envy upon. Keep up the hard work and for those looking for a smooth, efficient transaction I would strongly recommend Alvin Wong as your preferred and 1st option salesperson..🎊🎉
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 cahill donovan 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
I just took delivery of my brand new Honda WR-V from Royal Motor Grandeur, and I couldn't be happier with the entire experience, all thanks to Wade! 😊🙌
From my initial inquiry all the way to the key handover, Wade provided top-notch service. He was extremely knowledgeable, patient, and transparent, taking the time to answer all my questions and keeping me updated every step of the way. His professionalism made what can often be a complex process completely smooth, quick, and stress-free! 👌💯
If you're looking for a hassle-free, top-tier car buying experience, I highly recommend reaching out to Wade at Royal Motor Grandeur. You’ll definitely be in great hands! Thank you so much, Wade, for the stellar service! 🎉🔑🚗
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Zhong Wei Ooi 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I would like to give a big shout-out to Vincent Chee! 👏🏻😊

I was looking for Alphard, Vincent came and approached me when i passing by their office. He was very professional, friendly, and humorous throughout the entire car-buying process. He made everything smooth, easy, and stress-free, and was always patient in answering my questions. His excellent service and positive attitude made the whole experience enjoyable!

Really appreciate his help and dedication. If you’re looking to buy a car, I would definitely recommend Vincent Chee. You’ll be in good hands! 👍🏻🚗 Highly recommended! ⭐⭐⭐⭐⭐
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 張桓瑞 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
⭐⭐⭐⭐⭐

I recently purchased the MG S5 EV Luxury from Royal Motor Grandeur, and I’m very happy with the overall experience! Angela and Ah Zhe provided excellent service and were very helpful throughout the entire process.

Royal Motor truly delivers what they promise, especially with their One Bid COE guarantee. Even when there were some issues with the loan application, Angela and Ah Zhe did their best to assist and find solutions to help me get my dream car.

Their patience, professionalism, and commitment to customers really impressed me. They didn’t give up when things got challenging and made sure to support me every step of the way.

Highly recommend Royal Motor Grandeur, especially Angela and Ah Zhe, for their excellent service and genuine customer care. Thank you for helping me drive home my dream car! 🚗❤️
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 jacyne lee 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I would like to give a big shout out to Vincent Chee!!!

He was very professional, patiently and friendly in providing details of car recommendations when we are there. We have decided bought Alphard. The whole process is very comfortable, smooth and easy. No hard sell from him. Have a very good experience with him.

Really appreciate his help and dedication. If you are looking for a car, just look for him!!! Highly recommend Vincent Chee ⭐️
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lisa 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Awesome experience purchase a brand new Yaris Cross from Royal Motor Grandeur, appreciate to Maggie and Kylee willing go further extra mile for us. Despite the hike of COE, by a few thousand we still have gotten our car with no issue and gotten a good price for my trade in & my new car! Transparent deal.

Will recommend them to all my friends/family to buy from them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sin Tian Oh 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Had a really smooth and pleasant experience purchasing my car through Sky. From the start, everything was explained clearly and the pricing was very transparent with no hidden surprises.

Sky was patient, polite and helpful throughout the entire process, and he really did his best to secure a great deal for us. Everything was handled professionally and the whole purchase felt easy and stress-free.

Would definitely recommend looking for Sky if you’re planning to purchase a car!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Muhammad Amirul 
 
49 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Recently bought a Honda Vezel E-HEV 1.5X from Kenny at Royal Motor Grandeur, Ubi Branch, and I’m very happy with the overall experience.

The 1 bid guaranteed COE with no top-up, even if the COE price goes up, gave me great peace of mind and made the whole purchase process much less stressful. The loan process was also very fast and smooth, with Kenny helping to coordinate everything efficiently.

Kenny was friendly, patient and professional throughout the whole process. He explained the details clearly, kept me updated along the way and made sure everything was properly arranged from the loan application until collection of the car.

Really appreciate the excellent service and hassle-free experience. Highly recommended Kenny and Royal Motor Grandeur Ubi Branch to anyone looking for a reliable and professional car salesman! 🚗👍
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Hui Ying Goh 
 
50 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I bought my MG4 Urban from John at Royal Motor Grandeur and had a very positive experience throughout the entire process. John is a hardworking, reliable and responsible salesman who is excellent at following up and always very clear in his explanations.

From the beginning, he patiently guided me through the whole purchasing process, including the financing, paperwork, insurance, COE bidding and collection arrangements. He kept me updated regularly, so I always knew what was happening and what to expect next. I also really appreciate that he managed to secure my COE under the one-bid guaranteed package, which made the experience much less stressful and allowed me to receive my new car without unnecessary delays.

What impressed me most was his consistent and proactive follow-up. I never had to keep chasing him for updates, as he would respond promptly whenever I had a question. He was transparent about the details and always took the time to clarify anything I was unsure about, without making me feel pressured into making a quick decision.

When I collected my car, John carefully went through the necessary checks with me to ensure that everything was in good condition. As I was not familiar with the MG4 Urban yet, he patiently explained the car’s different functions and controls to me again. He made sure I understood how everything worked and felt comfortable before driving off, which I really appreciated.

Buying a car involves many things to consider and coordinate, but John made the entire process smooth and hassle-free. He remained attentive and approachable even after the purchase was confirmed.

Thank you, John, for your hard work, patience and excellent service! I would definitely recommend him to anyone looking to purchase a car from Royal Motor Grandeur.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Roy Ong 
 
55 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I'm very satisfied with the Services and extra mile Rina has provided me. From loan to delivery was Fast, simple, seamless and helpful. Price is extremely to my satisfaction. I'm thankful for the one bid guaranteed with no top up. Cheers and will recommend to everyone and anyone
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Linda Yong Liling 
 
65 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
My brother-in-law and myself collected our Toyota Noah Elegance on the 12 /8,with 1 bid guaranteed COE without top up, 1 day before the lunar 7th month. We have told the sales person that we wanted to collect the cars before the lunar 7th month, and he has gone all the way to make this possible for us. This wonderful sale person is none other than Sam from Royal Motor Grandeur, and his team. Big thanks to Sam and his team from Royal Motor Grandeur for  their top-notch service! 🏆 From day one till the day we collected our cars , Sam was incredibly patient and took the time to explain every single detail, making sure we were completely comfortable throughout the entire process. 💯 No rush and no hard selling at all. 🙅‍♂️ His team was also super patient in answering all our doubts along the way. 🙌 If you are looking for a car, you can definitely look for Sam and his team 👍⭐⭐⭐⭐⭐
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Nurzelinna Marzelani 
 
71 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Buying my first car was such an exciting milestone, and I couldn’t have asked for a better experience. A huge thank you to Kylee for the excellent service from start to finish.

Kylee was friendly, patient, and very knowledgeable. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. I never felt pressured, and she genuinely cared about helping me find the right car.

I’m truly grateful for the outstanding customer service and professionalism. I highly recommend Kylee to anyone looking to purchase a car, especially if it’s your first one. Thank you for making my first car-buying experience such a memorable and enjoyable one!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Masa Ali-Gg 
 
85 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I had a wonderful experience purchasing my new car from Royal Motor Grandeur. Rina and her team were incredibly efficient, professional, and supportive throughout the entire process. Rina patiently guided me every step of the way, making the experience smooth and stress-free. Thank you to the whole team for the excellent service, highly recommended!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Jia Xiang Gavin 
 
89 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I recently purchased my car from Royal Motor Grandeur, and I couldn’t be happier with the experience. A huge thank you to my sales representatives, Wei Jun and John, for their remarkable professionalism, patience, and dedication throughout the entire process.

From the very first enquiry to the handover of my car, they were always responsive, transparent, and willing to go the extra mile to ensure everything went smoothly. They took the time to answer all my questions, kept me updated every step of the way, and made the whole buying experience stress-free and enjoyable.

Their excellent customer service and genuine commitment to their customers truly set them apart. I highly recommend anyone looking to purchase a car to look for Wei Jun and John at Royal Motor Grandeur. Thank you both once again for making this such a pleasant and memorable experience!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
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92 days ago
 
 
 not recommendsTrustindex verifies that the original source of the review is Facebook. 
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 Posted on Facebook  
 
  
 
 
 Hazlin Hepbun 
 
92 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Hi John, thanks so much for the excellent service! Truly appreciate you handling all the paperwork and securing our 1-bid COE. Getting our MG5 in just 3 weeks was fantastic. Thanks for being such a hardworking, efficient salesperson. Would definitely recommend to family and friends. Cheers! 🥳
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
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98 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
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